Service techs aren’t experts on all areas of all machines. Especially newer techs. What if there is a way for them to tap the knowledge of someone who is?
With the power of Sedona FieldSite™ and its built in augmented reality, an expert technician can see what the technician sees. They can remotely converse, help diagnose and fix any issues other technicians may have.
Now, workers can:
A simple 10% increase in efficiency for a single technician could mean an increase of $15,000 in billable dollars each year. How many technicians do you have?
With the assistance of an expert, each technician can reduce the amount of rework on complex issues by getting the job done right the first time.
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